The hotel offers amenities for your comfortable stay and unforgettable experiences
Paid Wi-Fi
USD 16.95 per day
Parking
USD 85 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Cycling
Services
Valet parking
Room service
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Live entertainment
Leisure/ TV room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1535 Broadway,
New York,
New York,
United States,
10036,
New York State
Map view
street view
1535 Broadway,
New York,
New York,
United States,
10036,
New York State
City landmarks
20 West 34th Street
Empire State Building
860 m
Park
Central Park
3.0
km
Landmark
Rockefeller Center
800 m
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
710 m
Park
The High Line
2.3
km
Park
Bryant Park
810 m
Church
St. Patrick's Cathedral
1.1
km
Library
New York Public Library
980 m
Museum
The Metropolitan Museum of Art
3.0
km
Square
Macy's
950 m
Theatre
Broadway
630 m
Museum
The Museum of Modern Art
690 m
405 Lexington and 42nd St.
Chrysler Building
1.3
km
Stadium
Madison Square Garden
1.4
km
Tower
Trump Tower
1.5
km
Museum
Intrepid Sea
1.4
km
New York City
Manhattan Skyline
1.3
km
Mall
Fifth Avenue
930 m
Square
Herald Square
950 m
Museum
American Museum of Natural History
2.7
km
Gallery
Frick Collection
2.1
km
Library
The Morgan Library & Museum
1.4
km
1865 Broadway
Museum of Biblical Art
1.4
km
Convention Centre
Jacob Javits Convention Center
1.9
km
Midtown East
1.5
km
Zoo
Central Park Zoo
1.9
km
Nearby
Square
Times Square
90 m
Museum
Madame Tussauds New York
450 m
226 W 44th St
Discovery Times Square
210 m
Restaurants
Hard Rock Cafe
200 m
1501 Broadway
The View Restaurant & Lounge
100 m
1535 Broadway New York Marriott Marquis
Tony's Di Napoli
270 m
Third Ave and E. 64th ST
Olive Garden
140 m
2 Times Sq
Shake Shack Theater District
400 m
691 8th Ave
Virgil's Real BBQ
230 m
152 West 44th Street
Buca di Beppo Italian Restaurant
60 m
1540 Broadway
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great view
spacious rooms
overcharging issue
lacking cleanliness
7.2/10
Very good
Rooms
7.5
Location
8.8
Service
6.7
Dining
6.5
Guest reviews
7.2/10
based on 11 reviews
4/5
based on 13313 reviews
8.3
8.3/10 based on 3083 reviews
#287 of 514 hotels in New York City based on Tripadvisor
John
United Kingdom,
March
2024
8.0/10
I had a mixed experience at the hotel. The location was amazing, right in the heart of Times Square, making it convenient for exploring the theater district and enjoying Broadway shows. The staff was friendly and polite, but some pushiness for money was noticeable. The rooms, overlooking Times Square, were spacious enough for a family of four, but cleanliness was a concern. The dining at Crossroads seemed enticing, though slightly pricey. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms had a great view overlooking Times Square and could easily accommodate a family of four, but cleanliness was an issue.
Service
9.0
The service was exceptional, with all staff being friendly and polite.
Location
9.0
The location was exceptional for enjoying Broadway shows and exploring Times Square and Rockefeller Center.
Dining
8.0
The dining at Crossroads looked appealing, but the price per person was a bit high at $37.
Facilities
7.0
Facilities were decent overall.
Philip
United Kingdom,
January
2024
6.6/10
The hotel has a good view and offers clean and spacious rooms with Marriott linens, but it wasn't clean enough upon arrival. The service was not friendly and had issues with overcharging and delayed responses on payment. The location is excellent for exploring the Theater District and accessing nearby attractions. Dining was fast but not very tasty and slightly on the expensive side. The facilities were overall good, but there were some concerns with cleanliness and maintenance.
Rooms
7.0
The room we got was not clean enough initially, but it was clean and big with a good view. The Marriott linens added a touch of luxury.
Service
5.0
The service was not friendly, and there were problems with overcharging and delayed responses on payment. Communication was lacking.
Location
9.0
The location was great, especially if you want to be in the heart of the Theater District and have easy access to nearby attractions.
Dining
6.0
The dining experience was fast but lacked taste and was considered slightly expensive.
Facilities
7.0
The facilities were generally good, but there were some concerns with cleanliness and maintenance.
great view
overcharging issue
Desmond
United Kingdom,
December
2023
7.4/10
The hotel's location is unbeatable right in the heart of Times Square, making it perfect for enjoying shows, dining, and visiting landmarks. The rooms were spacious, spotless, and well-equipped to accommodate four people comfortably. While the hotel may need updating and at times experience check-in delays, the central location compensates for it.
Rooms
8.0
The room was big, spotless, and had ample space for luggage. It was comfortable enough for both work and leisure.
Service
7.0
The hotel staff were extremely friendly and accommodating, ensuring a pleasant stay despite occasional strains such as long check-in lines.
Location
9.0
Safe in the heart of TIMES SQUARE, the location cannot be beaten, making it convenient for exploring the city's highlights.
Dining
6.0
The dining experience was enjoyable for a small group, though service times could be improved to match the high prices.
Facilities
7.0
The hotel offers a range of useful facilities for guests, though improvements in efficiency could enhance the overall experience.
great location
check-in delays
Geoffrey
United Kingdom,
December
2023
7.6/10
The hotel is conveniently located in Times Square, close to all the major Broadway shows. The rooms are spacious and feature a sofa bed in addition to two doubles, ideal for families with multiple children. Although the rooms are clean and quiet, they are starting to show signs of wear and feel a bit dated. The bed was very comfy, and the shower had good pressure and never ran out of hot water.
Rooms
8.0
The rooms are spacious and have a sofa bed, perfect for families with kids. They are clean and quiet, though slightly dated.
Service
7.0
The service was a bit forgettable until we needed assistance, but the staff went above and beyond to ensure our stay was enjoyable. However, some staff members, like security and check-in personnel, were rude and unhelpful.
Location
9.0
The hotel is right in the heart of Times Square, making it a great spot for exploring all the nearby attractions and Broadway shows.
Dining
7.0
The dining options were just enough to keep us satisfied before heading out for the night, but could use a bit more variety. The food was convenient and tasty.
Facilities
7.0
The facilities are good, with room service, shops, and valet parking available. However, the hotel should address the elevator issue for a better guest experience.
convenient location
dated rooms
Joseph
United States,
October
2023
7.8/10
I had an incredible stay at the hotel, with amazing views of Times Square from my room on the 21st floor. The room was large with a comfortable bed, although it was a bit expensive for the average person.
Rooms
9.0
The room was incredible with a great view of Times Square.
Service
7.0
However, I experienced some rudeness and miscommunication regarding car service and overcharging.
Location
9.0
The hotel's location in the center of Times Square was excellent, providing easy access to the theater district, great restaurants, and iconic landmarks like Rockefeller Center and Broadway.
Dining
7.0
The dining options looked great, but the prices were a bit high. I also had to pay for two adult breakfasts daily, which was costly.
Facilities
7.0
The hotel lacked some basic facilities and showed signs of age, but overall, the amenities were satisfactory.
Great view
Expensive dining
James
United States,
August
2023
6.6/10
The hotel provided a perfect view of Times Square and was selected as a gift for my sister's 60th birthday, but the stay was overshadowed by terrible service from Polina. The location is ideal for exploring Broadway shows but can get a bit crowded and time-consuming.
Rooms
7.0
The room had a perfect view of Times Square.
Service
5.0
The staff went out of their way to assist us but Polina's service was disappointing.
Location
8.0
Very central location, perfect for exploring Broadway shows.
Dining
6.0
Average dining experience without fresh vegetables and limited variety.
Facilities
7.0
Facilities were decent but not exceptional.
Great location
Terrible service
Robert
United Kingdom,
August
2023
7.8/10
The hotel offers great views and comfortable rooms, but some areas show signs of aging, leading to unpleasant odors. The service was friendly and provided helpful information, although there was an issue with finding a reservation. The location is fantastic, right at the heart of Times Square, perfect for shows, shopping, and sightseeing. The dining experience was wonderful but expensive. Overall, a mixed but convenient stay.
Rooms
7.0
The rooms are nice, clean, and comfortable with great views, but they are dated, and the older carpet can cause unpleasant odors.
Service
8.0
The staff was very pleasant and friendly, offering valuable information. However, there was a problem finding my reservation initially.
Location
9.0
The location is excellent, right at the center of everything in Times Square, making it ideal for shows, shopping, and sightseeing.
Dining
8.0
The dining was absolutely wonderful with perfect scramble eggs and fresh fruit, although it was extremely expensive.
Facilities
7.0
The facilities met expectations, but some areas show signs of aging.
Les
United Kingdom,
May
2023
6.0/10
My hotel stay was a mixed experience. The room was spacious with 2 double beds, which was nice, but it fell short of the online deluxe King Bed promotion. Unfortunately, the service was lacking, especially during breakfast, although the 8th-floor restaurant was helpful and friendly. The location was superb, right in the heart of the vibrant city scene, but accessibility by car was a challenge due to heavy traffic. The dining at CROSSROADS left much to be desired, except for the grilled meat. Overall, it's a place with potential but also some drawbacks.
Rooms
7.0
The room was large with 2 double beds but didn't live up to the deluxe King Bed as advertised online.
Service
6.0
The service was a bit hit-and-miss, especially during breakfast, but the 8th-floor restaurant staff were helpful and friendly.
Location
8.0
The location was fantastic, right in the midst of the lively city atmosphere with easy access to key places, but tricky to reach by car due to heavy traffic.
Dining
5.0
The dining experience was disappointing overall, except for the grilled meat at CROSSROADS.
Facilities
5.0
The hotel facilities were average, with room for improvement.
Great location
Service inconsistency
Kimberly
United States,
May
2023
6.6/10
I had a decent stay at the hotel. The rooms were mostly clean and well-maintained, although there was a faint smoke odor. The location was convenient, right in the middle of Times Square, but the service had some hiccups with rude staff and billing issues.
Rooms
7.0
The rooms, aside from a slight smoke odor, were clean and well-kept.
Service
5.0
The staff was a mix of nice and rude, with billing problems and slow response.
Location
8.0
The hotel's location right in Times Square was bustling and convenient for exploring.
Dining
6.0
The dining options were okay, although nothing extraordinary.
Facilities
7.0
The hotel had standard facilities with no major highlights.
Henry
United Kingdom,
May
2023
8.6/10
The hotel offers clean and quiet rooms with a lovely view but shows signs of wear. The service is outstanding, accommodating, and friendly. The location is unbeatable, especially for theater-goers, but watch out for additional city charges. The dining experience is top-notch but limited, and the facilities are well-maintained.
Rooms
8.0
The rooms were clean, quiet, and a bit dated but had an amazing view.
Service
9.0
The staff was more than accommodating and friendly, even during busy conference times.
Location
10.0
The location is brilliant, especially for theater-goers, in the heart of the Theater District.
Dining
7.0
The dining experience was incredibly nice, but limited options for the room price.
Facilities
9.0
The facilities are well-maintained.
Ray
United Kingdom,
May
2023
7.6/10
The hotel rooms were very spacious and nice, with an amazing view of Times Square, perfect for my husband, our two grown-up daughters, and me. However, the cost of the room was a bit high. The service was wonderful overall, especially from the housekeeping staff, though there were some issues with valet parking and communication about payments. The location couldn't have been better for exploring NYC easily, with Metro stations and major attractions nearby. The dining experience was good, but not complimentary, which was a bit of a letdown. The facilities were satisfactory.
Rooms
8.0
The rooms were very large and definitely big enough for our family, very spacious and nice, with an amazing view of Times Square.
Service
7.0
However, there were some issues with valet parking and payment communication.
Location
9.0
The location was near all the main attractions, with Metro stations and stores close by, providing easy access to explore NYC easily.
Dining
7.0
The dining options were good but not complimentary, which could be a downside. It would have been better if breakfast was included in the original price.
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